Help

How do I reach you?

Email feedback@dabotibi.com, or use Me → Settings → Feedback in the app. We usually reply within two working days.

I changed phones. Is my progress still there?

Yes. Your progress is kept on our servers. Sign in with the same Apple, Google or email account to get it back. If you are still a guest, link an account on the Me tab first.

How do I restore a purchase?

Tap Restore Purchases on the subscription page, signed in to the App Store or Google Play account you bought with.

How do I cancel my subscription?

iPhone: Settings → Apple Account → Subscriptions. Android: Google Play → Payments & subscriptions → Subscriptions. Deleting your Dabotibi account does not cancel it.

How do I export my data?

In the app: Me → Settings → Privacy → Export My Data.

How do I delete my account?

See Delete your account.

How do I receive a card a friend shared?

With the app installed, tap the link your friend sent. The card waits beside your map under Letter. You can receive up to 3 a day; a card not played in 14 days is put away.